FLSA Status: Non-Exempt

Reports to: Divisions Operations Manager

Date Updated: 9/11/2018

Position Summary:

Under the direction of the Divisions Operations Manager, the Member Programs Specialist will manage and execute the member programs. This includes programs that are just being launched and mature programs; programs with annual cycles and programs with daily activities; and industry wide and member exclusive programs.

Duties and Responsibilities:

• Manage member programs, such as awards, Info Central, Textile Career Center, Fabric Sourcing Center, certification and webinars.
• Manage, create and send Member Messages through mass email software.
• Work with committees, taskforces and other volunteers on program execution.
• Attend and/or exhibit at trade shows or conferences as a representative of IFAI.
• Coordinate logistics for conferences, workshops and other events (e.g. support event planning meetings, work with vendors and clients, develop marketing materials and signs, manage registration process and database, order food and beverages for event, etc.)
• Assist with research and writing projects, including gathering, creating and/or editing content for social media, newsletters, website, magazines, print materials, etc.
• Communicate with internal and external customers, including maintaining and pulling business mailing lists.
• Support membership sales and recruitment efforts.
• Assist with membership retention.
• Maintain and update membership database.
• Provide general administrative support to Division Operations Manager.
• Other duties as assigned.